Sfdc Master Agreement

While Salesforce remains the most well-known name in CRM software, its billing practices, one-sided contracts, and minimal upgrade can make it a bad choice for small businesses. Many Salesforce customers face considerable financial hardship and incredible frustration simply because they didn`t know what they were getting into. (We`re going to share some horror stories in this article.) That is why it is so important to review their user agreements from all angles before committing to the agreement. This agreement governs your purchase and use of our products and services. 6.4. Fees due for 30 days or more. If a fee that you have owed under this agreement or another service contract has been expected for 30 days or more (except for fees that are then collected in the event of reasonable and bona bona matter), we may, without limiting our other rights and remedies, suspend the service completely until such amounts are paid in full. 14.4 Arbitration for Customers Residing in the United States. If you reside in a country for which the arbitration procedure referred to in section 14.1 (General) above is designated as the exclusive dispute resolution forum, disputes, claims or controversies arising out of or related to this Agreement or its breach, termination, performance, interpretation or validity, including determining the extent or applicability of this Agreement to arbitration proceedings; is established by confidential and binding arbitration in San Francisco, CA, before a single arbitrator. The language to be used in arbitration is English. The arbitration shall be administered by JAMS in accordance with its detailed arbitration rules and procedures and in accordance with the expedited procedures provided for in those rules. The judgment on the arbitrator`s arbitral award may be submitted to any court of competent jurisdiction.

The Parties undertake to keep confidential all disputes arising out of this Agreement, except as necessary in connection with a legal challenge or enforcement of an arbitral award, or unless required by law, or by another judicial decision, it is required. The arbitrator may make decisions to treat all information relating to such proceedings, including the arbitral award, as confidential information under this Agreement. Notwithstanding the foregoing, any party may, in order to protect its interests (including, but not limited to, rights of omission), seek judicial redress or assert a right of non-payment in a competent court, and matters relating to intellectual property or infringement may only be decided by a court of competent jurisdiction and not by arbitration. Federal Government End-Use Rules. We provide the services, including related software and technology, for the ultimate United States…